Privacy Policy
Last Updated: 2025.04.14
Chengdu Tops Technology Co.,Ltd. is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data when you visit www.gbtops.com or engage with our customization services.
1. Information We Collect
A. Business Client Data
- Contact details (name, company, email, phone)
- Technical specifications (design files, material requirements)
- Order history & payment records (for tax/compliance purposes)
B. Website Visitors
- IP address & browser type (via Google Analytics)
- Cookies (see Section 4) for login sessions and cart retention
C. Special Note for EU/UK Clients
We comply with GDPR requirements for data processing agreements (DPA).
2. How We Use Your Information
| Purpose | Data Type | Legal Basis |
|---|---|---|
| Fulfilling custom orders | Design files, contact info | Contractual necessity |
| Sample shipment | Address, phone | Legitimate interest |
| Marketing (opt-in only) | Email, company name | Consent |
3. Data Sharing & Protection
Third-Party Partners:
- Payment Processors: PayPal/Stripe (encrypted transactions only)
- Shipping Providers: FedEx/DHL (address data for logistics)
- Cloud Storage: AWS (design files with 256-bit encryption)
Security Measures:
- Annual penetration testing
- Two-factor authentication for client portals
- Employee confidentiality agreements
4. Cookies & Tracking
We use:
- Essential Cookies: WooCommerce session cookies (expire in 48hrs)
- Analytical Cookies: Google Analytics (IP anonymization enabled)
- Marketing Cookies: Facebook Pixel (only with consent)
Manage preferences via our Cookie Consent Banner.
5. Your Rights
- Access/Correction: Request your data via [email]
- Deletion: Submit erasure requests (excludes tax records)
- Opt-Out: Unsubscribe from marketing emails (link in footer)
6. International Data Transfers
Data may be processed in China (where our factory is located) under Standard Contractual Clauses (SCCs).
7. Policy Updates
Major changes will be notified via email to active clients.
Contact Our Data Protection Officer:
petlar@gbtops.com
China Sichuan Chengdu Middle Section of Tianfu Avenue No.1388, Meinian Square B1116
